FREQUENTLY ASKED QUESTIONS
Q: What cameras and gimbals is the M200 series compatible with?
A: The M200 series currently supports the Zenmuse X4S, Zenmuse X5S, Zenmuse XT and Zenmuse Z30 cameras.
Q: Does the M200 series have an Obstacle Avoidance/FlightAutonomy system?
A: Yes, the M200 Series includes a robust FlightAutonomy system with a total of 7 sensors. Its Forward Vision System is capable of detecting obstacles up to 30 meters ahead, while the upward facing infrared sensors can sense obstacles within a 5-meter range. A downward facing vision positioning system enables precision hovering and landing.
Q: What is the difference between the M100, M200 and M600?
A: The main difference between the M200 Series and the rest of the Matrice line of drones is its closed-shell body, which brings added portability, ease-of-use and ruggedness. Additionally, the M210 models can easily accommodate multiple payload configurations, something not previously seen on any drone.
Q: Is a case included with my M200 Series drone?
A: Yes, your M200 Series drone comes with a travel case customized to securely transport your model. The case comes with enough space to fit 6 TB50 or TB55 batteries, 2 gimbals, 2 sets of propellers, one controller, one charger and charger hub, a CrystalSky tablet or Apple iPad.
Q: Does my M200 Series drone need to be regularly checked when flying in sandy environments?
A: When flying in sandy and similar environments, pilots should regularly check their drone after flying to extend its lifetime as the closed-shell body is not completely protected against fine particles. Specifically, pilots should check the arm closing mechanism, and motors for loose particles that could potentially harm the aircrafts’ internals.
Q: Can I carry the M200 batteries on a commercial airplane?
A: Most airlines allow TB50 batteries to be carried onto the airplane. You are likely to encounter issues when carrying TB55 batteries as they exceed allotted size for many airlines. Before planning a project, we suggest checking with your airline in advance. When transporting batteries please discharge them to below 30% maximum capacity for maximum safety.
Q: What happens if one battery fails?
A: The M200 series continuously checks battery status and will notify you through the DJI GO 4 app if a battery malfunctions. In this case, please land the aircraft immediately.
Q: For the M210 RTK model, is there any extra setup required for this unit?
A: Since the RTK unit is built into the drone, you will simply have to fold out the arms to get the built-in unit fully operational and turn on the ground control unit.
Q: I’m a filmmaker, is this the best option for me?
A: Although the M200 Series’ water resistant build, long flight time and compatible cameras might be attractive to filmmakers, DJI recommends professional filmmakers use the Inspire 2 due to its available SSD slot, transforming design for an unobstructed view and CineCore image processing system.
Q: I’m a power line, telecom tower inspector and worry about interference affecting the safety of my inspection, which M200 Series model and payload will help me operate more safely?
A: For operators that expect to experience electrical or signal interference during flight we suggest using the M210 RTK model and/or the Zenmuse Z30 zoom camera for optimal safety. The built-in RTK unit on the M210 RTK model enables the drone to hover with centimeter-level accuracy due to the improved GPS data, making slight interferences to the transmission system less potentially dangerous. The Zenmuse Z30 allows inspectors to fly further away from their subject, which in effect diminishes the chances of signal interference.
Q: My business is interested in integrating drones into our business, where can we learn more?
A: You can learn more about the commercial applications of drones at our DJI Enterprise website here. Additionally, you can contact a local DJI Enterprise Dealer here, or contact DJI Enterprise directly and/or sign up for our newsletter here.
Q: What cameras are compatible with the M200 series?
A: The M200 series of drones are compatible with DJI’s Zenmuse X4S, X5S, XT and Z30 cameras. To learn more about payload options and configurations visit here.
Q: What dual gimbal configurations are supported by the M210 models?
A: Please refer to the following table for an explanation of how to properly mount your dual gimbal configuration. Left and right is determined from the perspective of looking directly at the drone from the front.
|Left gimbal port
||Right gimbal port
Q: How do I mount an upward payload?
A: Screw the upward gimbal mount on top of the drone, and then twist to lock the camera into position. To ensure stable GNSS lock while using this configuration, please mount the included GNSS receiver onto the side of the drone. For a more detailed explanation, you can find the manual in the downloads section of this webpage.
Q: Can you fly with both the XT and Z30 at the same time?
A: When using the M210 or M210 RTK models, you can mount both the Zenmuse XT and Z30 downwards.
Q: Can you mount a camera upwards and downwards at the same time?
A: The M200 series does not support the use of an upwards-mounted camera and a downwards-mounted camera at the same time. Instead, pilots can mount a camera upwards and rely on the built-in FPV camera to fly comfortably.
Q: What mobile software programs are compatible with the M200 series?
A: To better control the M200 series, pilots can use the DJI Pilot or DJI GO 4 app. The DJI Pilot app is a new Android app for enterprise users designed to unleash the full potential of DJI’s enterprise drones. The user interface is streamlined for a straightforward experience, so pilots can focus on the task at hand. More features are built in – such as the ability to control the dual gimbal setup on the M210 models and flight planning – to uniquely support the DJI Enterprise product lines.
Q: What’s new in the DJI Pilot app?
A: The DJI Pilot app builds on top of the controls in the DJI GO 4 app with the ability to swap between the feeds from 3 payloads (2 from dual gimbal setup and the FPV camera) and the ability to plan and automate complex flights with the same technology found in the DJI GS Pro app.
Q: What programs can I use for creating reproducible flight plans for automated flight?
A: The M200 Series is compatible with the DJI GS Pro iPad app for advanced flight planning. Android users can find the same technology built into the DJI Pilot app.
Q: Where can I learn more about DJI FlightHub?
A: Sign up to our DJI Enterprise newsletter here to be notified when we release more information about DJI FlightHub.
Q: How long does it take to charge a remote controller? How long does it last on a full charge?
A: The remote controller is equipped with a 6,000mAh LiPo 2S battery. Fully charging the M200 Series remote controller takes approximately 3 hours. It can be used for approximately 4 hours after being fully charged. When connecting the standard Battery Charger to the Battery Charging Hub, it takes about 90 minutes to charge 2 batteries and 180 minutes to charge 4 batteries.
Q: Does my M200 Series drone come with a Micro SD card?
A: Yes. Included in the box is a 16GB Micro SD card. It supports Micro SD cards up to 128GB.
Q: What is the latency of the transmission system?
A: Less than 220ms.
Q: Can you use batteries charged at different levels?
A: The M200 series can take off if the power discrepancy of the two batteries is within 13%. If it is unable to take off, the DJI GO 4 app will inform you that "the power discrepancy in the two batteries is too large”.
Q: Do I need to pair the batteries?
A: No, the batteries do not need to be paired with a particular M200 Series drone before flying.
Q: Does the M200 Series support the Adobe CinemaDNG and Apple ProRes?
A: No, the M200 Series does not support these formats.
Q: Does the M200 have a RTH function?
A: Yes. During RTH, the M200 series is able to collect information about the environment and automatically plan the best path back home. Being able to detect obstacles 200m away, it also restores communication faster with the remote controller during RTH after losing signal,
so as to make RTH safe and successful.
Q: How do I enable autofocus?
A: Autofocus can be enabled on the DJI GO 4 or DJI Pilot app under the camera settings.